One & Done Handyman is proud to announce their accreditation with the BBB of Kansas City.
The Better Business Bureau is known for providing a level playing field for consumers and businesses. It's the ultimate accountability program.
The BBB was founded in 1912 with the premise of making sure that businesses were being honest to their customers. They are a nonprofit organization with a focus on advancing marketplace trust.
There are 112 independently owned BBB's around the world. Each location is responsible for following strict guidelines when giving businesses proper accreditation.
The values of One & Done Handyman line up directly with the BBB Standards of Accreditation. Those standards are:
Build Trust: Establish and maintain a positive track record in the marketplace.
Advertise Honestly: Adhere to established standards of advertising and selling.
Tell the Truth: Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent: Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer's decision to buy.
Honor Promises: Abide by all written agreements and verbal representations.
Be Responsive: Address marketplace disputes quickly, professionally, and in good faith.
Safeguard Privacy: Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
Embody Integrity: Approach all business dealings, marketplace transactions and commitments with integrity.
Unfortunately, the handyman industry isn't exactly known for being trustworthy. Good people have been ripped off by poorly run handyman businesses. They make false promises, bait & switch price, don't complete the job they were hired for, and quite frankly aren't sober.
One & Done Handyman is committed to changing the negative stigma of hiring a handyman and making it a profession desired in the marketplace.
One & Done Handyman is accredited to provide the following types of services: